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Bespoke IT Support Contracts for SMEs

Tailored support plans built around your precise IT needs.

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Safe and sound

Our IT support contracts are flexible and built to reflect your company's real needs.

We understand that every business is different—so why settle for a one-size-fits-all support plan? You’ll never pay for extras you don’t use and always have expert help on standby. It’s the smart way to manage your business technology.

Scale support to match your business’s size and needs
Fast-response remote troubleshooting when you need it
Proactive health checks to avoid costly downtime
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Modular Contract Options
Only pay for the services you truly need—no unnecessary extras.
Monitoring & Maintenance
We spot and fix issues before they disrupt your business.
Dedicated Account Manager
Get personalised service and a single point of contact who knows your systems.
Premium Services

Say goodbye to paying for unnecessary services—our Remote Support Contracts deliver the exact assistance your business requires.

At Brighouse Computers, we understand that every business has different technology requirements, which is why our remote IT support contracts are 100% customisable. We start by assessing your existing infrastructure, your goals, and your team’s IT habits. From there, we create a support plan that fits your workflow and your budget—covering everything from remote diagnostics and patch management to full device monitoring, software updates, and proactive incident prevention.

You can choose the service levels and response times that matter to you most, without ever being locked into generic packages. Whether you’re a small team with basic needs or a growing company that relies on complex systems, our support ensures continuity, uptime, and confidence in your tech.

Frequently asked questions

They can include remote diagnostics, software updates, proactive monitoring, and optional on-site visits—completely tailored.

Yes, support levels can be adjusted at any time to reflect changes in your company’s scale or IT usage.

We offer flexible billing schedules—monthly, quarterly, or annually based on your preference.

We guarantee fast response times—typically within 2 hours for critical issues and within one business day for non-critical support.

Ask Us a Question

Need more info? Get in touch and we will be happy to help.
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We specialise in helping SME's to stay secure and function